As per Wakefield research, globally, business travellers whose company has a formal travel policy are most likely to prioritize safety above all else while they are on the road, but nowhere is it as high a priority as it is in China, Hong Kong and Taiwan. This means that business travellers from Greater China need as much information as they can get at the beginning of the trip, when they are booking their travel.

Given their enthusiasm for online solutions, their employers should provide as much support as they can by investing in tools that give their employees all the information on-the-go which they need to feel safe and alleviate the stress of booking.